Refund Policy

1. Overview

This Refund Policy outlines the terms under which refunds may be requested for services provided by Ronit Jain. We are committed to delivering high-quality work and will work with you to resolve any concerns about our services.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

• Services were not delivered as described in the agreed project scope.
• Work was not initiated and a cancellation request is submitted within 48 hours of payment.
• A mutual agreement to terminate the project is reached before any work has commenced.

3. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• Work has been completed and delivered as per the agreed specifications.
• The project was cancelled by the client after work had commenced.
• Dissatisfaction due to a change in requirements after work has begun.
• Delays or issues caused by the client (e.g., late provision of materials, feedback, or approvals).
• Digital products or custom software that have been delivered and accepted.

4. Partial Refunds

In cases where work has been partially completed at the time of cancellation, a partial refund may be issued at our discretion, corresponding to the portion of work not yet completed. The amount will be calculated based on the agreed project fee and the work completed to date.

5. How to Request a Refund

To request a refund, please contact us at [email protected] with the following information:

• Your full name and contact details
• Invoice or payment reference number
• Date of payment
• Reason for the refund request

6. Processing Time

Refund requests will be reviewed within 5–7 business days of receipt. If approved, refunds will be processed within 10 business days and credited to the original payment method.

7. Dispute Resolution

If you are unsatisfied with the outcome of a refund request, we encourage you to reach out directly so we can work toward an amicable resolution. We value our client relationships and will make every reasonable effort to address concerns fairly.

8. Contact

For any questions regarding this Refund Policy, please contact us at [email protected].